Ever feel like your to-do list is staging a coup against your free time? Same.
Juggling emails, meetings, and those tasks we swore we’d get to last week is basically an extreme sport.
That’s where a great virtual assistant (VA) comes in. London is packed with skilled VAs who can handle inbox chaos, scheduling nightmares, and those never-ending admin tasks that somehow take up half the day.
We checked out the best virtual assistant services in the city, so you can finally get back to doing what actually matters (or, you know, just take a breather).
How much do virtual assistants charge in London?
Virtual assistants in London typically charge between £10 to £50 per hour. Agencies may charge £35 to £50 per hour, while retainer packages start at around £25 to £32 per hour with minimum commitments. However, the final price may change depending on the complexity of tasks, required expertise, and the VA’s experience..
How we chose
- Service Range & Specialization – We looked into what each virtual assistant service offers, from administrative support to niche tasks like bookkeeping or social media management.
- Availability & Response Time – We tested how quickly these virtual assistants respond to inquiries and handle urgent tasks. Whether through email or call, their efficiency in communication and adaptability to different time zones should be impressive.
- Flexibility & Scalability – We considered how well these services adapt to changing client needs. We examined if businesses can scale up or down easily, whether by adjusting hours or adding specialised assistants as needed.
- Client Feedback & Testimonials – We went through client reviews, both on third-party platforms and company websites, to gauge real user experiences. We chose services with consistent praise for professionalism, responsiveness, and reliability.
1. Virtalent
Contact: You may contact them here
We’ve tested enough virtual assistant services to know that not all of them live up to expectations and Virtalent? Well, we’ve got a lot to say.
For starters, their VAs bring impressive experience. Many of them have backgrounds at companies like KPMG, the BBC, and IBM.
When we handed over executive PA tasks like diary and inbox management, travel bookings, and event planning, everything was handled efficiently and professionally.
Their marketing support was solid too. Content writing and social media management felt genuinely tailored rather than generic.
And when we needed help with project management or customer service, their VAs didn’t just follow scripts – they solved problems.
One standout feature is their matching process. Instead of assigning the first available VA, they take the time to pair you with someone who actually fits your needs. That extra effort makes a noticeable difference.
However, they’re not a quick-fix solution. The matching process takes time, which could be frustrating if you need help immediately.
Delivers quick and easy onboarding for interim PA support
“We needed interim PA support for a few weeks and Virtalent were recommended to me. The onboarding process was quick and easy. We received excellent, professional support from Hayley. But also outstanding support from our account manager who could not have been more helpful, flexible and understanding. I would not hesitate to recommend Virtalent.”
David C., Reviews.io
Ensures a smooth and quick VA selection process
“We have worked with Virtalent for about 9 months and we couldn’t be happier with our excellent VA. As a small business, we needed someone to be able to juggle many priorities and jump in when needed – and our Virtalent VA does just that, and so much more! The process with our account manager was straight forward and they were quick to present relevant profiles, especially when our first VA suddenly became unavailable and we had to find a replacement. The online dashboard is easy to understand and track your VA hours. We highly recommend Virtalent for ease of use and quality of service!”
Anonymous, Reviews.io
2. The Administration Hub
Location: 124 City Rd
Contact: +44 20 3983 5333
Operating hours:
- Monday to Thursday – 9:00 AM to 5:00 PM
- Friday – 9:00 AM to 1:00 PM
Since launching in 2017, The Administration Hub has built a solid reputation for efficiency and client-focused service.
Their services cover a lot – personal assistance, admin tasks, and HR support. They can even help you with social media oversight and finance management.
We like that they actually take the time to understand what each client needs instead of offering a one-size-fits-all approach. Communication is smooth, and they don’t lock you into long-term contracts, which is a big plus if you need flexibility.
Another thing we appreciated? They offer a free consultation, so you can get a feel for how they work before committing.
Their services cover a lot too – personal assistance, admin tasks, and HR support. They can even help you with social media oversight and finance management.
Just keep in mind that their reputation means they’re in high demand. If you’re thinking of working with them, it’s better to reach out sooner rather than later.
Provides exceptional attention to detail and service
“Incredible. The Admin Hub has provided me with the best VA our company has ever had. Their systems, processed, attention to detail and service are second to none. The Directors care about their clients and are often in touch to see how everything is going. Our VA is part of the family already. Thank you! Xx”
Katrina Jones, Google Review
Delivers high-quality administrative assistance
“I have been supported by The Administration Hub for the past 12 months for my small Education Training & Consultancy business and have had such a brilliant experience. The team are extremely responsive, professional and helpful and nothing is too much to ask. They provided me with a great admin assistant who was able to support my business needs as they changed and developed over the 12 months. I would highly recommend any business to utilise the excellent services of The Administration Hub as they are definitely an asset!”
Liz Pemberton, Google Review
3. Virtual PA Studio
Location: 128 Albert St
Contact: +44 333 880 6832
Operating hours:
- Monday to Friday – 8:00 AM to 5:00 PM
Virtual PA Studio caught our attention because they don’t just offer virtual assistants. They focus on making sure their VAs fit into the way you work.
We’ve seen plenty of services that claim to be “customisable,” but here, clients shared that flexibility feels genuine. Instead of locking you into a rigid plan, they let you choose between 15 and 160 hours per month, starting at £16 an hour.
We also liked that they work with businesses across the UK, EU, and the US. Plus, they cover marketing and project management unlike some that only stick to basic admin tasks.
It’s honestly refreshing to see a VA service that goes beyond calendar management and actually helps with the bigger picture.
Now, here’s the catch – we found that getting a response from them can take some time. They’ve got a lot of clients to juggle, so if you need a VA right now, you might end up waiting longer than you’d like.
Handles diverse business needs with efficiency and expertise
“Storm has been an integral part of my business for the past 5 years, managing administration, design, marketing, and team coordination. She is fabulous to work with and can do just about anything 🙌🏻 I highly recommend adding a personal assistant to your business, and working with Virtual PA Studio has been both professional and efficient!”
Hornblower Business Brokers, Google Review
Ensures a smooth and responsive service experience
“I have been using Virtual-PA-Studio for a year now, in setting up my website to start with. I found Storm and Sylvie, the lady would built up my site, extremely professional in many ways, with a very efficient & grounded attitude to dealing with my many requests and issues I had. Their understanding, patience and availability where key for me. I am very satisfied with the work completed and assistance provided. And you are always welcome with a smile!! Confidently recommend Storm and her team.”
Catherine Gasquet, Google Review
4. SpareMyTime Virtual Assistance
Location: Parsons Grn
Contact: +44 20 3858 7588
Operating hours:
- Monday to Friday – 8:30 AM to 5:30 PM
Founded in 2020 by Melissa Gauge – a former investment banker who clearly knows the struggle of balancing work and life – SpareMyTime became one of the UK’s fastest-growing virtual assistant agencies. And after checking them out, we get the appeal.
They offer a broad range of support, including admin support, bookkeeping, and social media management.
We also like that they also cater to individuals, unlike other VA firms that focus solely on businesses. This is a plus for those looking for personal support with inbox management, finances, or digital organisation.
The company’s 325% growth speaks to its popularity. However, we did come across some reports of slow response times. If you need a quick turnaround on tasks, this might be something to consider before signing up.
Builds landing pages and refines copy with precision
“I finally carved out some time to outsource things that are quite frankly NOT my zone of genius to SMT. This included landing pages, reviewing copy I’d written and linking everything up with my mail/payment system. It was literally dreamy to have this all produced and saved me hours of my own time in figuring out how to do it all (again). Highly professional and trustworthy, I cannot recommend Melissa and her team highly enough.”
Nikki Swan, Google Review
Transforms chaotic bookkeeping into a streamlined system
“I had been winging my way through my book-keeping for several years and things had started to get complicated – things were starting to creak as I integrated stripe, paypal, dubsado etc using only an excel spreadsheet! I knew I needed to port everything over to Xero but had no idea where to start. Melissa and her team have achieved the unachievable and made all my systems talk to each other – I feel like a ‘proper business owner’ now – it’s only taken 6 years!? I wish I’d done it sooner. I feel much calmer and able to focus on what I do best. I have an enormous list of other things I’d love their help on now. Melissa is a pleasure to work with. Hilarious and but yet incredibly professional and patient. Thank you.”
Sarah Clarke, Google Review
5. QPA Virtual Assistants
Contact: +44 333 344 5486
Operating hours: Open 24 hours
Since launching in October 2020, QPA Virtual Assistants has been delivering on their promise of offering tailored solutions. If you need a VA who can juggle multiple responsibilities without dropping the ball, they’re worth considering.
One thing that really stood out to us is their franchise model. They’re not just offering VA services – they’re giving entrepreneurs the chance to run their own virtual assistant business under the QPA brand.
With training, lead generation, and the backing of an established name, it’s an interesting opportunity for those looking to break into the industry without starting from scratch.
Just keep in mind that with rapid growth comes growing pains. We’ve heard reports that their service can sometimes feel stretched thin, so if you’re expecting seamless and immediate support, you might want to manage your expectations.
Provides a smooth and enjoyable collaboration
“QPA came recommended and I’m grateful for the recommendation. They did an excellent job in executing the brand kit, design, and logo for my business and website. Joel was so professional and patient with my asks and such a pleasure to work with. The feedback I’ve had on my website has been nothing but glowing, so I’m now paying it forward and highly recommending QPA’s services!
Fatou Jeng, Google Review
Feels like an extension of your own team
“What a fantastic business! The virtual assistants really feel like they are partnering with you in your business! So much support in all area’s of my business and I would actively encourage people to reach out and find out how QPA can help you. You and your business will be better for it, I know mine has been.”
Tashan Nicholas, Google Review
